Terms of service

Welcome to OmzaMart. These Terms of Service (“Terms”) govern your use of our website, services, and products. Throughout these Terms, “we,” “us,” and “our” refer to OmzaMart.

By accessing or using our website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our services.

1. Eligibility & Account Responsibility

By using this website, you confirm that you are at least the age of majority in your country or region of residence.

You agree that:

  • All information you provide is accurate and complete

  • You are responsible for maintaining the confidentiality of your account details

  • You are responsible for all activity under your account

  • You will not share, transfer, or misuse your account

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

2. Products & Descriptions

We make every effort to accurately display product information, descriptions, and images.

However:

  • Product colors or appearance may vary depending on your device screen

  • We do not guarantee that product descriptions or visuals are completely error-free

  • Products may be modified, updated, or discontinued at any time without notice

We reserve the right to limit quantities or restrict sales of any product.

3. Orders & Acceptance

When you place an order, you are making an offer to purchase our products.

We reserve the right to:

  • Accept or decline any order

  • Cancel or limit quantities

  • Refuse orders for any reason, including suspected fraud or abuse

An order is only confirmed once payment has been successfully processed and we issue an order confirmation.

We may contact you if we need to cancel or modify your order.

All purchases are subject to our Refund Policy.

4. Pricing & Payments

All prices are listed in the applicable currency and may change without notice.

You agree that:

  • Prices shown at checkout are the final prices at the time of purchase

  • Taxes, shipping fees, customs duties, or import charges may apply depending on your location

  • You will provide accurate and up-to-date payment information

  • You are authorized to use the payment method provided

We reserve the right to cancel orders if payment is suspected to be fraudulent or unauthorized.

5. Shipping & Delivery

Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by:

  • Shipping carriers

  • Customs processing

  • Weather conditions

  • Local regulations

  • Other events beyond our control

Once an order has been handed over to the carrier, risk of loss passes to the customer.

6. Returns & Refunds

All returns and refunds are governed by our Refund Policy, which forms part of these Terms.

Please review it carefully before making a purchase.

7. Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, designs, product listings, and branding, is owned by OmzaMart or used with permission.

You may not:

  • Copy or reproduce website content

  • Modify or distribute materials without permission

  • Use our branding or content for commercial purposes

All rights not expressly granted remain reserved.

8. Prohibited Activities

You agree not to use our website for any unlawful or harmful activity, including but not limited to:

  • Fraud or misrepresentation

  • Unauthorized access or hacking attempts

  • Uploading viruses or malicious code

  • Scraping or data extraction

  • Interfering with website functionality

  • Spamming or abusive behavior

  • Misusing or reselling our products without permission

We reserve the right to suspend or terminate access if these rules are violated.

9. Third-Party Services & Links

Our website may include links to third-party websites or services.

We are not responsible for:

  • Their content

  • Their privacy practices

  • Any transactions you make with them

You access third-party sites at your own risk.

10. Marketing & Communication

By using our website or placing an order, you may receive transactional or promotional communications from us.

You may opt out of marketing emails at any time, while still receiving important order-related messages.

11. Data & Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our services, you agree to the collection and use of information as described in that policy.

12. Disclaimer of Warranties

All products and services are provided “as is” and “as available.”

We do not guarantee that:

  • The website will always be error-free or uninterrupted

  • Products will meet all personal expectations

  • Results or outcomes from using products will be identical for every customer

To the maximum extent permitted by law, we disclaim all warranties, express or implied.

13. Limitation of Liability

To the fullest extent permitted by law, OmzaMart is not liable for any indirect, incidental, or consequential damages arising from:

  • Use of our website

  • Purchase or use of any product

  • Delivery delays or shipping issues

  • Data loss or website interruptions

Our total liability, if any, shall not exceed the amount paid for the product in question.

14. Indemnification

You agree to indemnify and hold harmless OmzaMart, its affiliates, and service providers from any claims, damages, or expenses arising from:

  • Your misuse of the website

  • Your violation of these Terms

  • Your violation of any law or third-party rights

15. Termination

We may suspend or terminate your access to our website at any time without notice if we believe you have violated these Terms.

Certain obligations, including liability limitations and intellectual property rights, will survive termination.

16. Changes to Terms

We may update these Terms at any time.

Continued use of our website after changes are posted means you accept the updated Terms.

17. Governing Law

These Terms are governed by the applicable laws of the United Arab Emirates.

Any disputes shall be subject to the jurisdiction of the competent courts in the UAE.

18. Contact Us

For any questions regarding these Terms, please contact:

Email: support@omzamart.com

Business Location: United Arab Emirates